Privacy Policies

Perfect Arch Privacy Information
This Privacy Policy describes the modality with which your personal data comes, used and distributed when you visit or purchase your https://www.perfectarch.store/ (il “Sito”).
1. Raccolta dei personal data
a) Information on the device
When you visit the Site, we will automatically collect information on your device, so that:
  • tipo di browser utilizzato
  • IP address
  • hourly spindle
  • any cookie installed on your device
During navigation, we will find information on the page or on your viewing products, on your website or on the terms of the ricerca that you have directed to the Site and its mode of interaction with the Site. These information are defined “Information on the device”.
We process the following technologies:
  • Cookie : data file inserted on your device or computer; You can disable the browser settings.
  • Log file : track the current status of the site and access data such as IP, browser type, Internet service provider, reference/use page and data/time.
  • Web beacon, tag and pixel : file electronics used to record information on site navigation.
b) Informazioni sugli ordini
When you have completed the process you have acquired on the Site, we will provide you with information, so that:
  • nome e cognome
  • indirizzo di fatturazione e di spedizione
  • data of payment (gestiti in Sicuro mode of fornitori esterni)
  • indirizzo e-mail
  • phone number
These information are defined as “Ordinary Information”.
In this Informative, with “Personal Data” we intend to sia the Information on the device that provides Information on your order.
2. Use of personal data
We use personal data for:
  • evade the orders effettuati process il Sito (including the preparation of the payments, the shipment, the fatturazione and the confirmation of orders)
  • I will communicate with you
  • prevent risk or frodi potential
  • inviarti informazioni or offerte relative to our products or services, in line with the preferences of your espresso
  • improve and optimize the Site (analyzing, for example, how our clients navigate and interact with the Site and valuing the success of our marketing campaign)
3. Disclosure of personal data
We share your personal data only with third parties that help us provide our services, including payment systems, logistics and analysis tools such as Google Analytics.
We may also communicate your personal data to ensure that our laws and regulations apply, to respond to the legal requirements and to protect and protect our rights.
Pubblicità comportamentale
We use your data also to offer publicly available information. You can disable the personalized publication process and following link:
You can also explicitly access these services by visiting the portal of the Digital Advertising Alliance : http://optout.aboutads.info/ .
4. I tuoi diritti
Se risiedi en Europa, hai il diritto di:
  • I will access the personal data that we keep your data
  • richiederne the update, the correction or the elimination
  • Opporti to the processing of your data or restrict the limitation
  • Check the portability of your data
To clarify these questions, you can contact everyone perfectarch4@gmail.com .
We inform you that your data can be transferred and archived in countries outside the EU, with Stati Uniti and Canada.
5. Conservazione dei dati
We keep the information in your order in our archives unless you cannot delete it.

6. Minori

The Site is not intended for persons under 18 years of age.

7. Modifications

We may periodically update this Privacy Policy to modify our practices, legal reasons or regulatory requirements.

8. Contacts

For further information regarding our privacy practices, or if you wish to file a claim, please contact:
📧 perfectarch4@gmail.com
📍 Via Giuseppe Giusti 24, 33100 Udine (UD), Italy

Refund & Return Policy
Return Period
Our return policy lasts 30 days . If more than 30 days have passed since your purchase, unfortunately we cannot offer a refund or exchange.
To be eligible for a return, the item must be unused and in the same condition as you received it, including the original packaging .
Non-Returnable Items
Some items cannot be returned, including:
  • Perishable goods (food, flowers, newspapers, or magazines)
  • Intimate or sanitary products
  • Hazardous materials, liquids, or flammable gases
  • Gift cards
  • Downloadable software
  • Certain health and personal care items
To complete a return, you must provide a receipt or proof of purchase .
Important: Do not send the item directly to the manufacturer. All returns must be coordinated with our customer service team , who will provide instructions.
Partial Refunds (if applicable)
In some cases, only partial refunds may be granted:
  • Books with obvious signs of use
  • CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records that have been opened
  • Any item not in its original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will notify you by email whether your refund is approved or rejected.
If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a few days.
Late or Missing Refunds (if applicable)
If you haven't received a refund yet:
  1. Check your bank account again.
  2. Contact your credit card company; it may take some time before your refund is officially posted.
  3. Contact your bank, as processing times may vary.
If you still have not received your refund after these steps, please contact us at: perfectarch4@gmail.com
Sale Items (if applicable)
Only regular-priced items are eligible for a refund. Sale items are non-refundable .
Exchanges (if applicable)
We only replace items if they are defective or damaged .
If you need an exchange for the same item, please contact us at perfectarch4@gmail.com . Our team will provide instructions on how to proceed.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit equal to the value of your return. Once the returned item is received, the gift credit will be emailed to you.
If the item was not marked as a gift or the purchaser had shipped it to themselves first, the refund will be issued to the original purchaser, who will be notified of your return.
Return Shipping
  • Return shipping costs are your responsibility . Shipping costs are non-refundable.
  • Depending on your location, the time it takes for a replacement product to reach you may vary.
  • For items over $80 / €75 , we recommend using a trackable shipping service or shipping insurance .
  • We cannot guarantee receipt of items sent without instructions from our customer service team.